Webinars

Forge lasting community bonds: Personalized outreach & communication strategies 

In government service delivery, grasping resident needs and expectations is crucial. This webinar delves into leveraging historical activity data, benchmarking for ongoing enhancement, and implementing success plans to surpass audience expectations and foster service excellence.

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Key topics covered

  • Establishing centralized service hubs to monitor and oversee service requests from start to finish.
  • Boosting community engagement through personalized communications and outreach initiatives.
  • Crafting a digital roadmap for success to drive innovation year after year and enhance long-term service delivery results.
WEBINAR SERIES

Explore the series

Utilize data insights for community development  Post Image

Utilize data insights for community development 

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Digitize government services: Go paperless & boost resident satisfaction  Post Image

Digitize government services: Go paperless & boost resident satisfaction 

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Improve online access to government information and services for your community  Post Image

Improve online access to government information and services for your community 

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